Last updated: September 28, 2026
1. How long does it take about my scannable card arrangement?
The process time limit, for reference only, NOT 100%.
Free shipping: 5 days for production, and about 2 weeks for delivery.
Note: We process all orders promptly. To ensure the safe and accurate delivery of your package, we only partner with trusted shipping carriers. For this reason, we currently do not offer expedited shipping. Thank you for your understanding.
2. Can I edit my order after I submitted?
Sure, you can always make changes in the tracking system as long as you have not paid yet! After that, it’s finally, and you will not be reimbursed if you made a mistake.
3. What kind of photo should I upload?
We strongly recommend you use a digital camera against any color wall and make sure the flash is on. NO PASSPORT PHOTOS, they are not high quality, they are very small, and when you scan them they come out like crap. You are responsible for your own photo quality, we do not have time to tell 1000 customers per month to change their photos!
4. What payment methods do you accept?
We accept a wide range of secure payment options, including PayPal, major Credit/Debit Cards, Apple Pay, Google Pay, and Cryptocurrency.
5. Will public holidays affect my delivery?
Yes. While we process orders as quickly as possible, please note that shipping and delivery times may be slightly delayed during public holidays due to carrier schedules.
6. How can I track my order?
Once your order has shipped, we will send you a confirmation email containing your tracking number. You can use this number to monitor your package’s delivery status at any time.